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We’re Here to Help

Whether you’re a manager organising friendlies, a player building your profile, a parent following your child’s team, a referee looking for opportunities, or a vendor interested in reaching grassroots sport, we’re here to help.

The Friendly App is built for the grassroots sports community, and we want your experience to be simple, enjoyable, and frustration-free.

If you need assistance, have a question, or would like to report an issue, our support team is ready to help.

 

How Can We Help?

 

Account Support

Need help registering, logging in, updating your profile, or changing your account details? Get in touch and we’ll point you in the right direction.

 

Technical Issues

Experiencing a bug, error message, or feature that isn’t working correctly? Let us know what happened and we’ll investigate as quickly as possible.

 

Feedback & Suggestions

The Friendly App is being built with the grassroots community at its heart. If you have ideas, suggestions, or features you’d like to see, we’d love to hear them.

 

Vendor Enquiries

Interested in advertising, selling products, sponsoring competitions, or becoming part of the app marketplace? Our team would be delighted to discuss the opportunities available.

 

General Questions

Not sure where to start? Send us a message and we’ll make sure your enquiry reaches the right person.

 

Before You Contact Us

You may find the answer to your question in our FAQs section.

Common topics include:

  • Creating an account
  • Updating your profile
  • Registering as a manager, player, fan, or referee
  • Competition entries and giveaways
  • Vendor registrations
  • App updates and upcoming features
 

 

Contact Our Support Team

We aim to respond to all enquiries as quickly as possible.

Email: hello@thefriendlyapp.co.uk

Alternatively, complete the contact form below and a member of our team will be in touch.

 

Building The Future of Grassroots Sport

The Friendly App is more than an app. It’s a growing community dedicated to connecting players, managers, referees, parents, fans, clubs, and vendors across grassroots sport.

Thank you for being part of the journey.

Find. Create. Play. ⚽🏏🏉🎾

 

Frequently Asked Questions

 

General Questions

 

What is The Friendly App?

The Friendly App is a platform designed to connect the grassroots sports community. Whether you’re a manager, player, parent, fan, referee, club official, or vendor, the app helps bring everyone together in one place.

 

Is The Friendly App free to use?

Yes. The Friendly App is completely free to download and use.

 

Which sports will be available?

The initial launch focuses on football, with plans to expand into cricket, rugby, racket sports, and other grassroots sports in the future.

 

When will all features be available?

Version 1.0 is focused on building the community and collecting valuable data from users. Additional features and tools will be rolled out through future updates.

 

 

Manager FAQs

 

Why should managers register?

Managers will be among the first to access new features designed to help organise friendlies, manage teams, find opponents, discover tournaments, connect with referees, and communicate with players and supporters.

 

Can I register multiple teams?

Yes. Future updates will allow managers to manage multiple teams, age groups, and clubs from a single account.

 

Will I be able to create friendly matches?

Yes. Creating and managing friendly fixtures is one of the core features planned for future releases.

Can I find referees through the app?

Yes. Managers will eventually be able to connect directly with registered referees in their area.

 

 

Parent & Fan FAQs

 

Why should parents and fans join?

Parents and fans will gain access to club updates, competitions, player profiles, fixtures, results, and community content as new features are released.

 

Will I be able to follow specific teams?

Yes. Following teams, players, leagues, and clubs is part of the long-term vision of the platform.

 

Can I enter competitions?

Absolutely. We regularly run competitions and giveaways, including footballs, team kit, training equipment, and other prizes.

 

 

Player FAQs

 

Why should players register?

Players can create their profile, become part of the growing grassroots community, and gain early access to future player-focused features.

 

What is a player card?

A player card is a digital profile showcasing your football journey. Future versions will include achievements, statistics, badges, and shareable content.

 

Can I share my profile on social media?

Future updates will allow players to share profiles, achievements, and player cards across social platforms.

 

Is there an age restriction?

Players under 16 should obtain permission from a parent or guardian before registering.

 

 

Referee FAQs

 

Why should referees join?

Referees will eventually be able to promote their services, connect with clubs, receive match opportunities, and build their referee profile.

 

Can clubs contact me directly?

Future releases will include features allowing managers and clubs to connect with referees through the platform.

 

Can I manage my availability?

Availability and booking tools are planned for future development.

 

 

Vendor FAQs

 

Why should my business join?

The Friendly App provides direct access to grassroots sports clubs, managers, players, parents, and supporters across the UK.

 

What products and services can vendors promote?

We welcome businesses supplying kit, trophies, footballs, training equipment, coaching services, sportswear, team travel, fundraising products, event services, and more.

 

Will there be advertising opportunities?

Yes. The platform will offer a range of advertising, sponsorship, and promotional opportunities as the community grows.

 

How do I become a vendor?

Simply contact us through our Vendor Enquiry page and we’ll provide further information.

 

 

Account FAQs

 

How do I create an account?

Download the app and choose the account type that best suits you:

  • Manager
  • Player
  • Parent/Fan
  • Referee

 

Can I change my account type later?

Additional account management features will be introduced in future updates.

 

I forgot my password. What should I do?

Use the password reset option on the login screen or contact our support team for assistance.

 

How do I delete my account?

You can contact our support team and we’ll assist with your request.

 

 

Future Features

 

What features are coming soon?

Some of the planned features include:

  • Find friendly matches
  • Create friendly fixtures
  • Referee marketplace
  • Tournament management
  • Team and player profiles
  • Fan engagement tools
  • Club directories
  • League directories
  • Vendor marketplace
  • Push notifications
  • Team messaging
  • Digital player cards
  • Competitions and giveaways

 

Can I suggest new features?

Absolutely. The Friendly App is being built with feedback from the grassroots sports community. We welcome all suggestions.

 

 

Still Need Help?

If you can’t find the answer you’re looking for, please visit our Support Page or contact us at:

support@thefriendlyapp.co.uk

 

We’re always happy to help.

 

Find. Create. Play. ⚽🏆📣